FAQs
Product
Are Favoyard cushions waterproof?
Yes. Favoyard cushions use double-waterproof technology—a 310GSM polyester cover plus an inner TPU coating. This ensures excellent protection against rain, spills, and outdoor moisture.
Do the cushions fade in sunlight?
No. Our cushions are made with solution-dyed fabric, proven to resist fading for up to 3 years. They withstand at least 1500 hours of direct sunlight, making them ideal for long-term outdoor use.
Can I customize the size of my cushions?
Yes. We offer custom-size cushions to fit your patio chairs, benches, or sectional seating. Simply measure your furniture’s seating area and select the right dimensions when placing your order.
Do you just sell cushion covers or cushion inserts?
We sell both cushion covers and cushion inserts.
Are the cushions comfortable for long sitting?
Absolutely. We use a whole-piece 28D high-resilience foam that provides both softness and support. The foam quickly rebounds, maintaining comfort and shape even after long use.
Do Favoyard cushions come with straps or handles?
Yes. Our cushions feature adjustable straps for secure attachment, piped edges for style, and a portable handle that makes them easy to carry or store.
What's the warranty on Favoyard cushions?
We offer a 1-year limited warranty.
What are Favoyard cushions made of?
We use high-performance materials:
- Essential™: 2-layer Oxford fabric with TPU, 310 GSM
- Brocade™: 3-layer jacquard with TPU and Springa lining, 490 GSM
Both feature solution-dyed, fade-resistant fabrics and water-repellent coatings.
Durability & Lifespan
How long will my Favoyard cushions last?
With proper care, our cushions retain color and structure for 3+ years, even under direct sunlight and regular use.
What's the warranty on Favoyard cushions?
We offer a 1-year limited warranty.
Are the covers removable and easy to clean?
Yes — every cushion has a hidden zipper for easy cover removal and spot cleaning with mild soap. Machine washing is not recommended.
Any tips to keep cushions in top shape?
We recommend:
- Wiping spills promptly with a damp cloth
- Storing cushions indoors during harsh weather
- Flipping or rotating cushions occasionally to maintain shape and avoid fading
Shipping & Returns
How long does it take to get custom cushions?
Production typically takes 3–4 weeks. Need it faster? Rush processing is available for an additional fee.
What’s your cancellation policy?
Given the custom nature of each order, cancellations are accepted only within 24 hours of placement. After that, production is under way and orders cannot be canceled.
Do you offer free shipping?
Yes — we provide free shipping.
Any tips to keep cushions in top shape?
We recommend:
- Wiping spills promptly with a damp cloth
- Storing cushions indoors during harsh weather
- Flipping or rotating cushions occasionally to maintain shape and avoid fading